Late Cancellation / No Show Policy:

This will incur a full charge if notification is received less than 48 hours (working days) prior to workshop date. A replacement can be sent as long as the replacement meets the pre-requisite for this workshop level. For cancellations/replacement feel free to contact our office on 0800 862 000 or [email protected]

Payment Terms and Conditions:

If a PO# is required for invoicing please ensure to provide this when making a booking (and contact details if someone different). All course fees are due no later than 48 hours prior to the course date, unless otherwise agreed upon by TM Academy, to secure entrance to the course date. Course results will not be released until full payment of course fees are received.

Non-payment of accounts:

If for any reason accounts are not paid within the agreed period, as indicated on the original invoice, and the company is required to engage a debt collection agency, to recover any outstanding debt, that any cost incurred (Legal or Administration) by the company to resolve this, will be payable by the client or individual who originally made the booking.